So my NBN's been on 4G ever since the outage for some reason. So I do what Optus say and message on the app, which I get no response to, so I phone them. You know whats the most infuriating thing ever, being on hold for ages, and every couple of minutes get told "why not download the app and message an expert without the delay". Oh really? So why hasn't anyone answered me on the freaking app either.
Ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Yes I've had exactly the same eperience.