If Season Cancelled - refund or no refund? | PUNT ROAD END | Richmond Tigers Forum
  • If you are having trouble logging in to the forum please contact admin@puntroadend.com // When reseting your password or awaiting confirmation please check your junk/spam emails.
  • IMPORTANT // Please look after your loved ones, yourself and be kind to others. If you are feeling that the world is too hard to handle there is always help - I implore you not to hesitate in contacting one of these wonderful organisations Lifeline and Beyond Blue ... and I'm sure reaching out to our PRE community we will find a way to help. T.

If Season Cancelled - refund or no refund?

Do you want to have your membership refunded or donated to the club if coronavirus affects games?

  • Refund me please

    Votes: 19 15.2%
  • Donate the money to benefit the club

    Votes: 90 72.0%
  • Let's go 50-50?

    Votes: 8 6.4%
  • Cheese sandwich

    Votes: 8 6.4%

  • Total voters
    125
  • Poll closed .

Disco

Tiger Champion
Dec 4, 2004
2,618
309
Melbourne
30 odd years ago when I signed up for AFL membership it was never about what I could do for them!
Just did their survey and one of the boxes you get to tick is that you are an AFL member because you feel it shows your support for your club AND THE LEAGUE!
They don't give you the option of either ....... because they ******* know we don't buy it to support them overpaid lazy loafers at HO!
In my case I've always bought it so ....
a) Richmond get my club member component
b) I'm virtually guaranteed a ticket when we get to the GF
c) I can mostly just rock up and a get a reasonable seat at the G whenever we play

Since I can afford it, I would rather my entire subscription be handed over to the club. Unfortunately they don't give you that option nor do you get to leave a comment to possibly ask for it.
Wonder if they'll respond to an email?
I’m still waiting for them to tell us what they will do with monies made from supporters buying reserved seat upgrade packages. They can keep my membership money but I bloody well want the upgrade coin returned in full.
 
  • Like
Reactions: 1 user

taztiger4

Shovelheads- Keeping hipsters off Harley's
Jul 13, 2005
5,010
1,093
Richmond Victoria
I’m still waiting for them to tell us what they will do with monies made from supporters buying reserved seat upgrade packages. They can keep my membership money but I bloody well want the upgrade coin returned in full.
have you asked them ?
 

DavidSSS

Tiger Superstar
Dec 11, 2017
2,061
1,433
Melbourne
Nor here - and I'm one who will be prepared to sacrifice the money already paid upfront (for a bunch of us too) - so they're missing out on generally good feedback.
I've found an issue with my account, it is using an old email address (one I can't access) which was tied to an old Ticketmaster account. It is an address I can't change because, well, because there is an account with my new email address (an account I use). So, I log in with my new email address, try and correct the email address and it won't let me.

Bloody technology, about as reliable as a dead horse.

I contacted the club, if that doesn't work I'll contact Ticketmaster.

This might explain why I haven't got the survey, or maybe not since I have never used the old email address with my club membership.

DS
 

momentai

Tiger Champion
Jul 24, 2004
3,363
51
Melb
The idea of a survey runs across the individual members right to take charge of his/her own affairs and use his own money as he sees fit.
As I said in an earlier post every member should be asked if he wants his money returned, or whether he would prefer to donate it.
A survey is just a bull.... way of pressing those who want their money back to acquiesce to the view of the majority, who will not.
Poor effort by Ben.
 

zippadeee

Tiger Legend
Oct 8, 2004
28,302
2,618
The idea of a survey runs across the individual members right to take charge of his/her own affairs and use his own money as he sees fit.
As I said in an earlier post every member should be asked if he wants his money returned, or whether he would prefer to donate it.
A survey is just a bull.... way of pressing those who want their money back to acquiesce to the view of the majority, who will not.
Poor effort by Ben.
Not sure you could ring or have 100k+ ring the punt rd office either.
A poll/average is a good way to start.
At least with the survey they will get a trace of what people are feeling and then they can do something.

*I feel for the people that have made huge upgrades on their memberships and forked out a heap for them.
Like i have said a million times this virus has back doored us bad.
Why didn't this happen in 1989 or 1990 or 2010 or 2011
 

Tenacious

Tiger Champion
May 19, 2008
3,764
546
I've found an issue with my account, it is using an old email address (one I can't access) which was tied to an old Ticketmaster account. It is an address I can't change because, well, because there is an account with my new email address (an account I use). So, I log in with my new email address, try and correct the email address and it won't let me.

Bloody technology, about as reliable as a dead horse.

I contacted the club, if that doesn't work I'll contact Ticketmaster.

This might explain why I haven't got the survey, or maybe not since I have never used the old email address with my club membership.

DS
All I know is that I normally receive multiple emails - including surveys - from the Club to different email addresses (as I pay for a bunch of memberships) but none of them have received this latest survey
 

zippadeee

Tiger Legend
Oct 8, 2004
28,302
2,618
All I know is that I normally receive multiple emails - including surveys - from the Club to different email addresses (as I pay for a bunch of memberships) but none of them have received this latest survey
The survey is for members over 25 year's
 

zippadeee

Tiger Legend
Oct 8, 2004
28,302
2,618
We have both ie over 25 years of age and 25 years membership!
No surveys though
I got the email last week.
Straight up questions about the reasons why i buy a membership.
And i think besides one question, that referred to getting a refund.
Im with many that say a 'normal' based membership shouldn't be refunded but if you have extras like reserved seating or B&F's or functions that you have paid for, you should be able to ask for a refund.
Some of our memberships prices over the last 3 years have increased and people should have the right to a refund.
This survey isnt a delay tactic its just to get a feel what the majority think.
 

momentai

Tiger Champion
Jul 24, 2004
3,363
51
Melb
I got the email last week.
Straight up questions about the reasons why i buy a membership.
And i think besides one question, that referred to getting a refund.
Im with many that say a 'normal' based membership shouldn't be refunded but if you have extras like reserved seating or B&F's or functions that you have paid for, you should be able to ask for a refund.
Some of our memberships prices over the last 3 years have increased and people should have the right to a refund.
This survey isnt a delay tactic its just to get a feel what the majority think.
Who cares what the majority think? The majority view ought never be allowed to interfere with the individual members right to recover a payment made in good faith for a service which now can not and will not be provided.
There are many who are under a terrific financial strain who can no longer afford to make a financial commitment to football clubs and similar. Responsibilities to family, others and self require a review of priorities and football clubs have no right to put themselves in the way of that.
The RFC and others have quite rightly sought to protect their future(s) by standing down staff, they can’t now afford to employ.
For exactly the same reason they should be offering full fee reimbursements to members now.
 
  • Like
  • Love
Reactions: 5 users

The Big Richo

Moderator
Aug 19, 2010
2,323
1,783
The home of Dusty
I'm with momentai on this.

The email should only have one question, Do you require a refund?

If people need a refund it should then be processed, although they should also lose their consecutive years status.
 
  • Like
Reactions: 1 user

DavidSSS

Tiger Superstar
Dec 11, 2017
2,061
1,433
Melbourne
All I know is that I normally receive multiple emails - including surveys - from the Club to different email addresses (as I pay for a bunch of memberships) but none of them have received this latest survey
Yeah, I pay for my daughter's membership and she has got the survey (she is 25).

I reckon it is an issue with the email address.

DS
 

MD Jazz

Tiger Champion
Feb 3, 2017
4,311
874
Who cares what the majority think? The majority view ought never be allowed to interfere with the individual members right to recover a payment made in good faith for a service which now can not and will not be provided.
There are many who are under a terrific financial strain who can no longer afford to make a financial commitment to football clubs and similar. Responsibilities to family, others and self require a review of priorities and football clubs have no right to put themselves in the way of that.
The RFC and others have quite rightly sought to protect their future(s) by standing down staff, they can’t now afford to employ.
For exactly the same reason they should be offering full fee reimbursements to members now.
Agree. We keep getting told that health is more important than football/sport (particulary golf). It's a no brainer the club has an obligation to refund you if you desire it.
 

bigwow

Tiger Champion
Jul 24, 2003
3,992
379
Melbourne
I'm happy to pay the membership part, but would be happy to have reserved seating component refunded,since it seems I won't get to use this.
The membership is support of the club, and I don't begrudge the club this, the reserved seating goes, I presume to the AFL/MCG, so *smile* them.
I do not support the AFL in nay way, other than as a conduit to watch Richmond.
 
  • Like
  • Love
Reactions: 3 users

Odduna

Tiger Rookie
Sep 26, 2005
404
2
Melbourne
Is this a sign of things to come?

In a letter to members today, the West Coast Eagles have outlined four options for 2020 - pledge, credit, pause or cancel.

Under the offer, Eagles members can pause their membership or roll it over to 2021 for just $50, or cancel their membership altogether for $35.
 

The Big Richo

Moderator
Aug 19, 2010
2,323
1,783
The home of Dusty
Is this a sign of things to come?

In a letter to members today, the West Coast Eagles have outlined four options for 2020 - pledge, credit, pause or cancel.

Under the offer, Eagles members can pause their membership or roll it over to 2021 for just $50, or cancel their membership altogether for $35.
They would be the only club that could afford to do that I'd guess.
 

TV Josh

Tiger Rookie
May 26, 2005
329
258
Melbourne, VIC
The AFL and State gov won't allow 85,000+ people back in to the MCG to watch a game of football until we have a vaccine. There is no vaccine on the horizon, and even if they discovered a potential one tomorrow, it would be 12 months at least of testing to ensure it isn't a thalidomide 2.0.

So.. what do people think about buying a membership for 2021 when there will be no attendance? I'll be keeping my family membership with grand final guarantee, somehow.. (presently unemployed). Just wouldn't want to go to the back of the queue for 2022 and beyond .
 
  • Like
Reactions: 1 user

zippadeee

Tiger Legend
Oct 8, 2004
28,302
2,618
With the membership packets are people still allowed to ask for the scarf or Hat??
 
  • Like
Reactions: 1 user

The Big Richo

Moderator
Aug 19, 2010
2,323
1,783
The home of Dusty
So.. what do people think about buying a membership for 2021 when there will be no attendance? I'll be keeping my family membership with grand final guarantee, somehow.. (presently unemployed). Just wouldn't want to go to the back of the queue for 2022 and beyond .
I have no expertise in this but I would hope that by 2021 we would have all but eradicated the virus by reducing the active cases to zero.

Assuming we keep our borders controlled then we should be able to live relatively normally again.
 
  • Like
Reactions: 1 user