The club is officially on board

[tigers80]

We agree with that, and don't think that has happened, I've asked tigers80 to phone us or supply some info so we can sort it out ASAP.

RFC Official, thanks for your reply.
I will contacting the club personally on Monday to sort this out.

 

[tigers80]

I would just like to thank RFC Offical for our conversation in sorting out the memberships today.

Good to see that customer service is a priority for the club, not just some slogan (unlike some companies).

 

[Baloo]

I would just like to thank RFC Offical for our conversation in sorting out the memberships today.

Good to see that customer service is a priority for the club, not just some slogan (unlike some companies).

Glad to hear that. Over the last 4 or so years I've found every I speak to at the club to be very good. I dropped the membership dept an email over the weekend to try and resovle some issues (somehow the membership for my family total ~$1k despite not being able to attend any matches...) and I'm expecting he same professional and courteous response.

 

[RFC_Official]

I would just like to thank RFC Offical for our conversation in sorting out the memberships today.

Good to see that customer service is a priority for the club, not just some slogan (unlike some companies).

You didnt speak to me but glad we could get you on the phone!
Thanks for calling.

 

[tigers80]

You didnt speak to me but glad we could get you on the phone!
Thanks for calling.

Actually the club rang me to sort it out.

 

[ThePercies]

Why half the time are the videos on the richmond website so stop start???. Nothing major but enough to annoy you..

 

[Midsy]

RFC, when does the membership office re-open after the New Year period?

 

[brigadiertiger]

I think it is the 12th.

 

[TigerForce]

Why half the time are the videos on the richmond website so stop start???. Nothing major but enough to annoy you..

I'll second that. They just drop out quick sometimes....except for the ads of course. Funny this technology thing....

 

[Tigers of Old]

x3
I too have had plenty of problems with staggering video on the club site but not elsewhere.

 

[RFC_Official]

RFC, when does the membership office re-open after the New Year period?

Yep, Jan 12.

But you can email us in the meantime and will more than likely be answered.

 

[RFC_Official]

I'll second that. They just drop out quick sometimes....except for the ads of course. Funny this technology thing....

The ads are actually built into the video.

Hmm, haven't had many complaints re video lately.
What platform are you on?
PC/Mac
What internet browser do you use?
And no other video sites fail?

 

[TigerForce]

The ads are actually built into the video.

Hmm, haven't had many complaints re video lately.
What platform are you on?
PC/Mac
What internet browser do you use?
And no other video sites fail?

PC, Win 7, IE11. No other videos fail especially You Tube.

 

[Mr Magic]

Stig an injury update on the website from one of the fitness guys would be much appreciated. Particularly why Lids is on light duties

 

[Tigers of Old]

Looks like Stig is headed to another job according to a farewell post on BF.

 

[MB78]

Looks like Stig is headed to another job according to a farewell post on BF.

Best of luck to stig. I hope the replacement decides to keep us informed like stig has.

 

[Baloo]

All the best Stig.

Bloody thankless job that I think RFC pioneered and he pulled it off with great restraint and patience.

Let's see if he remains a tiger or falls back into the den of the druggies.

 

[TigerFlag2017]

Deserves a lot of praise. Played a key roll I reckon in helping change the image of the club from amateur to professional. Whole members engagement strategy has come along way in 2 or 3 years. No coincidence that we have now 60k+ members, way out in front of the next best Victorian clubs.

Stig, if you need a LinkedIn recommendation, feel free to send me a PM

 

[RFC_Official]

All the best Stig.

Bloody thankless job that I think RFC pioneered and he pulled it off with great restraint and patience.

A Tiger for life :angel:

In all seriousness, I think we did pioneer a few things here (and will continue to, new Stig starts tomorrow) and set the benchmark for other clubs in the digital space in this area. Hopefully I've informed and slightly entertained along the journey. It's been a fun ride.

 

[RFC_Official]

Deserves a lot of praise. Played a key roll I reckon in helping change the image of the club from amateur to professional. Whole members engagement strategy has come along way in 2 or 3 years. No coincidence that we have now 60k+ members, way out in front of the next best Victorian clubs.

Thanks mate Appreciate it.